I would like you know how much your care giver, Cathy Carroll meant to not only me and my family but especially to my mom. In her three years of service, she exceeded in her performance, whatever the task, with my mom from day one to her last in hospice.
As you know, my mom was recovering from 4 major brain surgeries in 2006 and lost her mobility since then. I had the opportunity to take care of all her needs 24 hours a day. Realizing I could not do it alone, I hired numerous caregivers from other agencies and none seem to fit her needs or mine. When I met with you and agreed Cathy would give it a go, I had no idea how blessed I was.
Cathy bonded with my mom immediately. Her compassion and patience were matchless and her work standards exceeded all others. Her daily routine of keeping the house clean, doing laundry, and cooking were by far the best I could ever ask for. All the critical documentation and paperwork I had implimented were done efficiently and without error and always up to date.
As you know my mom always loved to play the one armed bandits at Pechanga. In the past, I always had to accompany her because I could never trust anyone else not only with her staying overnight at the casino but keeping track of her funds. After one weekend with Cathy, I knew she had what it took to take care of my mom. The following trips, Cathy saved all the receipts and logged all the expenses perfectly.
Trust, integrity, compassion are just words but Cathy amplified and lived them with all of us.
I can honestly say my mom truly considered Cathy her daughter. And I can say, she’s become a very good friend too.
Also, thank you Karen and your entire staff, especially Tameka, for making this chapter of my life, easier and smoother. I am truly grateful for the opportunity to be with my mom to the end. You and your staff allowed me that privilege with grace and ease.
Again, many, many, many thanks to all of you.
With Deep Appreciation and Love,